6 sigma - 中华管理学习网

- Why my company should go for SIX SIGMA ?
为什么公司追求6σ？
PART1
第一节
A Beginning Definition of Six Sigma
6σ最初的定义
Companies exist to be profitable. Profitable companies provide jobs and pay taxes that benefit the community, state, and country where they make their products or provide their services. Making a profit is based on having customers who want your product or service. Wanting your product or service is just the beginning. Every customer has requirements regarding the product or service.
公司以营利为目的，盈利公司通过生产产品或提供服务提供就业机会，上缴税款，并使所在社区，国民，政府受益。营利的基础是拥有需求产品和服务的顾客。对产品和服务的需求是第一位的。顾客对产品和服务的需求不同。
meeting their requirements, you are being effective. If their requirements are not being met you are being ineffective. If you are ineffective and do nothing about it, soon you will be out of business.
满足他们的需求，你的工作就有成效；如果不能满足他们的需求，你就等于在做无用功。如果你做无用功或什么都没有做，你将被市场淘汰。
Effectiveness through meeting (and preferably exceeding) requirements is only half the battle. However, focusing merely on customer effectiveness would eventually mean they could go out of business. Why? Because to be a profitable business, an organization must also be efficient. Efficiency relates to the amount of resources consumed in being effective. Efficiency can be measured in time,cost, labor, or value. Since businesses exist to make a profit, being focused on the customer with

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out also being focused on efficiency will not be a good business decision.
通过满足顾客的要求获取成效，仅是万里长城的第一步。但是仅关注顾客的要求，最终还会被市场淘汰。为什么？因为要成为盈利公司，公司组织应追求效率。效率跟所消耗的资源数量有关。效率通过时间，成本，劳动或价值来测定。由于公司靠盈利生存，不注重效率，仅关注顾客就不是一个好公司的决策。
Six Sigma, at its basic level, is attempting to improve both effectiveness and efficiency at the same time.
6σ最初的目的是企图同时改善效果和效率
A technical measu

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